Frequently Asked Questions
All residential and commercial locations in the City of Corona with an active alarm system are required by Ordinance to have an alarm permit.
Please complete the online registration form
You may also contact the City of Corona Alarm Program:
Monday - Friday 9am - 5pm PST
Email: coronaca@citysupport.org
Phone: (888) 865-9770
Commercial / Residential Permit Registration Fee: $45.00
Residential Annual Permit Renewal Fee: $25.00
Commercial Annual Permit Renewal Fee: $27.00
The alarm ordinance is posted online on this website - Corona Municipal Code Chapter 8.30
False Alarms Fee Schedule (false alarms counted during the course of a calendar year)
1st False Alarm - No Charge
2nd False Alarm - No Charge
3rd False Alarm - $80
4th False Alarm - $240
5th False Alarm - $320
Over 98 percent of the alarm signals generated in the United States end up being false. Responding to false alarms takes officers away from responding to actual emergency situations. In an effort to make alarm users aware of this problem and mitigate the incidence of false alarms, the City of Corona enacted a Alarm Ordinance (Municipal Code, Chapter 8.30). The Ordinance requires that all owners of an active alarm system (both residential and business) obtain and maintain an annual permit and pay fines to the City for excessive false alarm activity.
"False Alarm" means an alarm signal eliciting an emergency response from the police or fire department when a situation requiring such response does not in fact exist, but does not include an alarm signal caused by violent natural conditions or other extraordinary circumstances that would activate an alarm system in reasonably good working condition.
No, you will never be assessed a fee for a legitimate alarm/panic signal.
APPEALING A FALSE ALARM RESPONSE CHARGE
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company call logs, etc.)
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within thirty (30) calendar days of the notice imposing the charge.
Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user. Corona Alarm Program Website
Corona Alarm Program
PO Box 665
Corona, CA 92878
Alarm Permits are not transferable and are distinctly held by an identified Alarm User.